Legal
Privacy
A plain-English summary of how CareerEdge handles your information.
Draft summary, pending legal review
This page summarises current practice. It has not been through legal review and is not the final privacy policy, which will replace it.
What we collect, and why
- Your account
- Your email address and sign-in details, so you can log in, book a call and use your account.
- Your career profile
- If you set one up: your current role, whether you are employed, your years of experience, your current location and the roles and places you are targeting. This is used to prepare for your Discovery Call and, when NavigatorEdge opens, to personalise it.
- Booking requests
- When you book a call, you tell us your WhatsApp number, your LinkedIn profile link, your current role, your target role, your years of experience, your target country or market and where you are in your search. You can also add your biggest challenge, a target compensation range and your resume. You confirm that you understand the purpose of the call and agree to be contacted about it on WhatsApp or phone, and we keep a record of those confirmations, when you gave them and which wording you saw. If you arrived from a service page, we also record which service you were looking at. If you are signed in to a CareerEdge account, the request is linked to that account. We use these details to prepare for your conversation and to follow up with you about it.
- Booking on Calendly
- The appointment itself is booked on Calendly, where you give your name, email address and preferred time. Calendly collects and handles that information. Submitting our form does not by itself book a call. We add a random reference code to the Calendly link; it contains no personal details. Calendly itself tells our team when a call is booked or canceled. Our own system does not currently receive booking or cancellation details from Calendly.
- Saved work and usage
- The resumes you upload, the applications you save and counts of how much you have used each feature, so fair-use limits work.
Resumes and profile data
- Resumes are private
- Resumes are stored privately and are only available to your own account. Resumes sent through the booking form are kept in private storage and are only opened by authorised CareerEdge staff. There are no public links to resumes.
- How our team sees a booking
- When you submit a booking request, it is saved securely and our team reads it in a private dashboard that only signed-in team members can open. It shows your WhatsApp number, LinkedIn link, roles, experience, target market, search status and any optional answers you gave (and your name and email address if you were signed in). Submitting the form does not send these details to our team by message, email or WhatsApp. Your resume stays in private storage and is opened only by authorised team members through that dashboard.
- LinkedIn links
- If you share a LinkedIn profile link we store the link you gave us. We do not visit or scrape it.
Services we use to run CareerEdge
- Hosting, sign-in and storage
- We use Supabase for sign-in, our database and private file storage.
- AI-assisted features
- When NavigatorEdge opens, resume tailoring will send the text of your resume and the job posting to an AI service to produce suggestions.
- Job search
- When NavigatorEdge opens, Job Finder will use the target roles and locations in your career profile to search for job postings through a job-listings provider.
- Scheduling
- Scheduling is handled through Calendly.
Cookies and analytics
- Cookies
- The website sets a sign-in session cookie when you log in, and a cookie that remembers your light or dark theme choice. We do not use advertising cookies.
- Analytics
- We record a small number of first-party events, such as a visit to a page on this website, and server-side events such as sign-ups and booking requests, so we can see how the product is used. We do not use third-party advertising or tracking scripts.
Keeping and deleting your information
- Booking requests
- Our team can delete a booking request together with its resume. We have not set an automatic deletion period for booking requests.
- Your account
- Your profile, resumes, saved applications and generated files stay with your account, including if your plan changes. Self-service account deletion is not available yet.
Privacy questions
- How to ask
- You can email syed@careeredgeglobal.com with a privacy question, or raise it when you book a call.
Still to be confirmed
- Who is responsible for your data
- The legal name and contact details of the business that controls your data will be stated here once confirmed.
- Retention periods and your rights
- How long different kinds of data are kept, how to request access, correction or deletion, and the legal basis for processing will be stated here once confirmed.
- Providers and international transfers
- The names of the providers listed above, and where they process data, will be stated here once confirmed.