Legal

Terms

A plain-English summary of how CareerEdge works and what to expect.

Draft summary, pending legal review

This page summarises how the service works today. It has not been through legal review and is not the final legal terms, which will replace it.

What CareerEdge provides

Consulting services: CareerEdge offers career consulting: EssentialEdge, ProfileEdge, PremiumEdge and Reverse Recruiting. They cover resume and cover letter writing, LinkedIn optimisation, job-search strategy and, with Reverse Recruiting, managed recruiter outreach and application-pipeline support.
NavigatorEdge: NavigatorEdge is CareerEdge's job-search software. It is self-service and never applies to jobs on your behalf: you apply on the employer's own site and update each application's status yourself. Consulting services and NavigatorEdge are separate, and a service does not include software access unless your proposal says so.
Plans and access: NavigatorEdge is coming soon. Public pricing and subscription plans have not yet been announced. CareerEdge consulting services are scoped and quoted individually following a Discovery Call, with the agreed proposal defining each engagement.

How an engagement is agreed: You book a call, we discuss your situation, and we send a proposal setting out the scope and price. Work begins once you have agreed the proposal and confirmed payment. The proposal, not this page, defines what each engagement includes.
Reverse Recruiting: Reverse Recruiting is a managed service in which our team handles recruiter and hiring-manager outreach and manages your application pipeline. Its scope is agreed with you in a proposal before any work begins.
No guarantees: We cannot promise interviews, ATS results, job offers or any particular outcome. Hiring decisions are made by employers, and results depend on you, your experience and the market.

Accounts: No account is needed to book a call. If you create an account, you are responsible for the accuracy of the details you give us and for keeping your sign-in details secure. Self-service account deletion is not available yet.
Your content: You are responsible for the accuracy of the resume and other information you provide. Resume tailoring in NavigatorEdge works only from your own resume and is designed not to invent experience, but you should review anything before you use it.
Fair-use limits: Software features have daily and weekly limits, to keep the service reliable and protect against abuse.

Who operates CareerEdge: The legal name and registered details of the business that provides these services will be stated here once confirmed.
Governing law and jurisdiction: The governing law and the courts that apply to these terms will be stated here once confirmed.
Payment methods and currencies: How and in which currencies payment can be made will be stated here once confirmed. Please ask on your call before agreeing a proposal.
Refunds and cancellation: The refund and cancellation terms for consulting services, and for any paid software access in future, will be stated here once confirmed. Please ask on your call before agreeing a proposal.
Liability and disputes: Terms on limits of liability and how disputes are handled will be stated here once confirmed.